Bulletin
IF YOU TRY YOUR PASSWORD TWICE AND YOU FAIL TO GET INTO EPRO:
PLEASE CLICK THE SEND US AN EMAIL OR CONTACT A PORT OR OFFICE LINK BELOW THE Need Help? SECTION AND A CUSTOMER SERVICE REPRESENTATIVE WILL ASSIST YOU. TRYING A PASSWORD THREE TIMES WITH NO SUCCESS WILL LEAVE YOU TEMPORARILY LOCKED OUT OF EPRO.
If you submitted an application and you go back into your account to check the status, PLEASE DO NOT CLICK 'OPEN' from the My Permits page. If you click OPEN, you pull your application back from ADOT and ADOT CANNOT SEE or PROCESS YOUR APPLICATION. To check the status of your permit, go into My Permits section and scroll to the right, your Application/Permit Status is listed there.
The status Ready to Issue means your application is ready to be reviewed by ADOT- it does not mean your permit has been issued. Please allow three business days (excluding weekends and holidays) for Class C Application review.
If the vehicle/load you are requesting to permit is registered outside of AZ, please attach a copy of your credentials in the Attachment Section of the online application to expedite your request.
For more information, please visit the ADOT website at www.azdot.gov/enforcement
THANK YOU
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